Privacy Policy

This Privacy Policy explains how mktrades (“mktrades”, “we”, “us”) collects, uses, and protects your personal data when you use our read-only portfolio analytics for crypto and equities. mktrades is read-only by design: we analyse what your portfolio is doing — we never take custody of your assets and never have the ability to move or trade them.

1. Who we are

mktrades is the data controller responsible for your personal data. If you have any questions about this policy, contact us at the address in the “Contact us” section below.

2. What we collect

We collect the following categories of data:

• Account & authentication data — your email address and the credentials used to create and secure your account.
• Read-only exchange and broker connections — the read-only API keys you choose to connect. These keys grant us permission to view your holdings, balances, and transaction history only; they cannot withdraw, transfer, or trade your assets.
• Public wallet addresses — any blockchain wallet addresses you add, which we use to read publicly available on-chain activity. We never request or store private keys or seed phrases.
• Portfolio & analytics data — the holdings, balances, and history we derive from your connected accounts in order to compute scores, metrics, scam flags, and sector insights.
• Usage & device data — analytics and cookie data about how you interact with the service (pages viewed, features used, approximate location, browser and device information) to keep the product working and improve it.

3. How we use your data

We use your data to:

• Provide the core service — read your connected portfolios and produce scores, metrics, scam flags, and sector analytics.
• Create, secure, and administer your account, and communicate with you about the service.
• Monitor, debug, and improve the product, including measuring feature usage through analytics.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with our legal obligations.

4. Read-only access and no custody

mktrades only ever requests read-only access. We do not take custody of your funds, hold private keys, or have any ability to move, withdraw, or trade your assets. If a connected exchange or wallet offers more granular permissions, we ask only for the minimum read access needed to analyse your portfolio.

5. How we share your data

We do not sell your personal data. We share it only with service providers who help us run mktrades — for example, cloud hosting, market-data providers, the exchanges and data sources you connect, and analytics providers — and only to the extent needed to deliver the service. We may also disclose data where required by law.

6. Cookies and analytics

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the service is used. You can control cookies through your browser settings; disabling some cookies may affect how the service works.

7. Data retention

We keep your personal data for as long as your account is active and for as long as needed to provide the service. When you close your account, we delete or anonymise your personal data within a reasonable period, except where we are required to retain it to meet legal obligations. You can disconnect any exchange or wallet connection at any time.

8. Your rights

Depending on where you live, you may have rights over your personal data, including the right to access, correct, or delete it. To make a request, contact us using the details below.

9. Security

We use appropriate technical and organisational measures to protect your data, including encryption in transit, restricted access, and storing connected API keys securely. No system is perfectly secure, but we work to protect your information and limit access to it.

10. Changes to this policy

We may update this policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you.

11. Contact us

Questions about this policy or your data? Email us at hello@mktrades.com.